Last updated: April 1, 2025
This website is operated by Pijo Land Investment LLC, registered in the State of Florida, United States. By accessing and using this platform, commercially known as Doña Alicia Family, you expressly accept these Terms and Conditions.
Doña Alicia Family is an online store offering services and products related to gastronomy, family care, and coordination services from the United States to the island. All services are provided through legal operators, independent from any governmental institution, and in compliance with the legislation of the State of Florida.
To use our services, users must register by providing true, accurate, and up-to-date information. The account is personal and non-transferable. The user is responsible for all activity conducted through their account and must report any unauthorized activity immediately.
Individuals listed in national or international sanctions lists (OFAC, SDN, Restricted List, etc.), or those acting on behalf of such individuals or entities, are not allowed to use this site.
Products and services purchased through Doña Alicia Family are intended to be delivered exclusively to natural persons residing on the island via 100% private, legal operators not linked directly or indirectly to governments, political parties, sanctioned individuals, or their family members.
Pijo Land Investment LLC, a company registered in the United States, strictly complies with all applicable regulations from the U.S. Department of the Treasury (OFAC), including provisions that prohibit transactions involving sanctioned entities or individuals affiliated with the institutional system of the Cuban government or its military forces.
📌 This local payment option exists as a means of providing direct support to the Cuban people, allowing residents within the country to access quality products and services offered by the independent private sector.
According to Section 515.582 of the Cuban Assets Control Regulations (CACR), activities that promote the development of Cuba’s private sector and the well-being of the Cuban population are authorized under U.S. law as part of the ongoing support for the Cuban people.
Deliveries are carried out through independent private operators. We do not guarantee exact delivery dates due to external factors such as weather, local logistics, or product availability. In the event of an error on our part, we assume full responsibility and will correct the service at no additional cost.
Refunds are not guaranteed once an order has been processed. If we make an error in delivery or service, we commit to correcting it promptly and efficiently.
Pijo Land Investment LLC and its website Doña Alicia Family operate under the legal framework of the United States, specifically under the general licenses and license exceptions authorized by OFAC, including:
Services are not provided to government officials, sanctioned individuals, or any family members, associates, representatives, or persons even minimally linked—directly or indirectly—with individuals listed in sanctions programs issued by OFAC, especially those related to restricted territories or jurisdictions.
All content on the site (text, images, logos, layout, design) is the property of Pijo Land Investment LLC or used under license. Reproduction or modification of any part of the site without prior written authorization is strictly prohibited.
The site may not be available at all times. We do not guarantee the absence of technical errors or viruses. We are not liable for indirect damages resulting from the use of the site or service interruptions beyond our control.
For questions, claims, or assistance, please contact us:
📧 Email: pijoland@gmail.com
📞 Phone: +1 (813) 447-8692
🕘 Service Hours: Monday to Sunday, 9:00 a.m. to 11:30 p.m. (Eastern Time)
This agreement is governed by the laws of the State of Florida, U.S.A. Any dispute will be resolved in the competent courts of that state.
Pijo Land Investment LLC is committed to complying with all applicable laws related to taxes, privacy, shipping, payments, and customer consent. Although this site provides tools to help facilitate legal compliance, full responsibility lies with the merchant and users.
This site complies with the following principles:
