Privacy Policy

Last Updated: April 1, 2025

This Privacy Policy explains how Pijo Land Investment LLC, operating under the commercial name Doña Alicia Family, collects, uses, shares, and protects your personal data in compliance with applicable laws, including the Florida Digital Bill of Rights (FDBR), federal privacy laws, and the General Data Protection Regulation (GDPR) if applicable.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact information: name, address, phone number, email.
Account information: username, encrypted password.
Transaction information: purchased products/services, delivery recipient, payment method (processed securely via third-party providers).
Device and technical data: IP address, browser type, operating system, referral links, pages visited.
Preferences and communications: your preferences for receiving marketing or transactional messages.

We do not knowingly collect personal data from individuals under 13 years of age.

2. Legal Basis and Purpose of Use

Your data is processed based on:

Your consent when subscribing or registering.
Contractual necessity for order fulfillment.
Legal obligation for tax, fraud prevention, and compliance.
Our legitimate interest in improving services and security.

We use your information to:

Process and fulfill orders.
Provide customer service.
Improve website functionality and security.
Send service and marketing communications (if you opt in).
Comply with local and federal regulations.

3. Sharing of Information

We may share your personal information with:

Payment processors and delivery partners, under data protection agreements.
Government or legal authorities, as required by law.
Third-party service providers strictly for operational purposes.

We do not sell or lease your personal information to third parties for commercial purposes.

4. Florida Privacy Rights (FDBR Compliance)

If you reside in Florida, you have the right to:

Know what personal information we collect and why.
Request access to your data.
Request deletion of your personal data, subject to legal exceptions.
Opt out of the sale or sharing of your personal data (note: we do not sell data).
Request correction of inaccurate information.
Limit the use of sensitive personal data.

To exercise these rights, contact us using the information at the end of this policy. We will respond within the timeframe required by Florida law.

5. Data Security

We apply administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.

However, no system is completely secure. By using this site, you acknowledge this risk and agree not to hold us liable for security incidents beyond our control.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

Operate essential site functions.
Analyze site usage (e.g., Google Analytics).
Improve user experience and marketing (with your consent, where required).

You can control cookies via your browser settings.

7. International Users (GDPR)

If you are located in the European Union, you have additional rights under the GDPR, including:

Right of access, correction, and deletion.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent.

We process EU data in accordance with Article 6 of the GDPR.

8. Marketing Communications

You may opt in or out of receiving promotional messages from us at any time. Each email includes a clear unsubscribe link.

9. Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised effective date. We encourage you to review it periodically.

12. Contact Us

To exercise your privacy rights or ask questions about this policy, contact us at:

📧 Email: pijoland@gmail.com
📞 Phone: +1 (813) 447-8692
🕘 Business Hours: Monday to Sunday, 9:00 a.m. – 11:30 p.m. (Eastern Time)